Management System×Contentserv - List of Manufacturers, Suppliers, Companies and Products

Digital Asset Management System [Contentserv DAM]

Easily aggregate, manage, and share rich media! Achieve enhanced brand power and maximize customer value.

By integrating and managing digital assets related to products, such as videos, images, and manuals, it brings about consistent branding. Since it is linked with Contentserv PIM, it supports the reduction of time to market by improving the productivity of managing, creating, and distributing product content. It is also possible to implement the DAM alone without integrating with Contentserv PIM. 【Features】 ■ Adopted by over 300 manufacturing and retail companies worldwide ■ Accessible from anywhere via a web browser ■ Integration with PIM and Adobe Creative Cloud, including InDesign and Illustrator ■ Reduction of workload through automatic conversion tailored to distribution channels ■ Visualization of asset usage status linked with a list of usage destinations ■ Promotion of online collaboration through workflow functions and permission management *For more details, please refer to the related link page or feel free to contact us.

Company：Contentserv
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Learning from Japan Electron Optics Laboratory, a long-established manufacturer of electron microscopes, about after-sales service reform.

Centralized management of basic information and related information for 40,000 parts using PIM/DAM, and renewal of the after-sales service system that serves as the front for customer service.

Revamping the after-sales service system, which serves as the front for customer service. We will introduce the case of Nippon Denki, which built a new system utilizing Contentserv's PIM (Product Information Management) / DAM (Digital Asset Management) and integrated it with existing ERP and e-commerce sites, thereby solving traditional issues all at once. [Contents] ■ Revamping the after-sales service system, which serves as the front for customer service ■ Seeking PIM/DAM tools that are more user-friendly and accessible ■ Solving technical challenges together with Exa, who joined the project from the construction phase ■ Contributing to groundbreaking operational efficiency and improved customer satisfaction *For details of the research report, please refer to "PDF Download."

Company：Contentserv
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Product Information Management System 【Contentserv PIM】

Establish a 360-degree view of product data, essential speed and flexibility for omnichannel.

You can execute all tasks related to product content creation through an easy-to-understand user interface. By thoroughly fulfilling the information that customers seek, we create attractive content. ■ Centralization of Product Information We incorporate various forms of data scattered both internally and externally and convert them into a structured common data model. ■ Efficiency in Content Creation With access control and workflows based on permission settings, we can create appealing content governed by established guidelines. ■ Improvement of Customer Experience (CX) By integrating with e-commerce and websites, we can appropriately provide the information that customers need. Reasons to Choose Us ■ Adopted by over 300 manufacturing and retail companies worldwide ■ Recognized as a leading PIM by Forrester ■ Access to all features from a browser, even while working from home ■ Designing product information from the customer's perspective ■ Flexible data models designed for specific uses, implementable in a short period ■ Data input and output settings can be configured via drag and drop ■ Intuitive user interface for easy use

Company：Contentserv
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Enhancing brand value through Mizuno's content-driven DX-PIM/DAM.

What is the method that solved the challenges of information management for a wide range of products and achieved an increase in brand value?

Mizuno Corporation faced challenges such as insufficient information on the product pages of its e-commerce site, which meant that the information it wanted to convey to consumers was not being effectively communicated. To address this, a global product information management infrastructure was established using Contentserv, which integrates PIM for managing text information and DAM for managing images and videos. This solution resolved the challenges of managing information for a wide range of products and enhanced brand value. [Contents] ■ Integration of vast product information through PIM: Challenges in product information management ■ High appreciation for the convenience of integrating DAM with PIM ■ Future developments: Advancing "infrastructure development" towards global expansion *For more details, please refer to the PDF document or feel free to contact us.

Company：Contentserv
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Dairy processing company EMMI achieves seamless customer service.

Providing a suitable foundation for enhancing customer loyalty through new and improved services.

The dairy processing company EMMI had consistently managed its master data in-house, resulting in a robust database already in place, but its utilization for marketing activities was limited. We will introduce examples aimed at achieving smooth onboarding of new employees through an intuitive system and efficient workflows, automating many processes that were previously done manually, eliminating media confusion, and improving overall efficiency. 【Contents】 ■About EMMI ■Facts & Figures ■Challenges and Goals - Situation before the implementation of Contentserv - Purpose of implementation ■Reasons for choosing Contentserv *For more details, please refer to the PDF document or feel free to contact us.

Company：Contentserv
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Establish a strong online presence.

Achieved centralized management of product data, improved asset searchability, and reduced time to market with Contentserv.

At Trust, a manufacturer of digital lifestyle products, the challenge was to provide easy and speedy information in conjunction with various systems such as e-commerce sites and field service systems. To improve the quality of product information and accelerate time to market, we implemented Contentserv PIM/DAM as a solution to globally manage information and digital assets for over 9,000 of our own products in a centralized manner. [Contents] ■ Overview of Trust's business ■ Challenges before implementing Contentserv ■ Requirements for the PIM system and implementation ■ Benefits of implementation *For more details, please download the PDF or feel free to contact us.

Company：Contentserv
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Create product data sheets and package designs with the push of a button.

Currently, using 36 languages, we maintain over 60 websites with just this one solution.

At Uzin Utz Group, a comprehensive supplier of flooring systems, the handling of product information was not standardized before the introduction of PIM. The results achieved by utilizing Contentserv with the full support of SDZeCOM were evident shortly after implementation. As expected, the ability to create data sheets with the push of a button became an impressive step in terms of efficiency and speed. 【Case Overview】 ■Challenges Before Implementation - Data was dispersed across different systems, managed by various personnel, sometimes with differing methods. - Overall, much of the product data management was done manually, resulting in numerous errors and inconsistencies, leading to a less than satisfactory data quality. *For more details, please download the PDF or feel free to contact us.

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Villeroy & Boch: Digitalization with an Eye on the Future

Efficiently manage product information for multiple brands using PIM, achieving high-quality data and smoother collaboration.

At Villeroy & Boch, a global manufacturer of ceramics, maintaining and updating a vast amount of product information and digital assets was labor-intensive. To expand their reach to consumers across various online and offline channels, they implemented Contentserv PIM/DAM as the foundation of their digital strategy. With the ability to integrate externally and create a golden record of product data across different sales units and regions, they utilized Contentserv to build a global PIM that ensures data quality. [Contents] ■ Overview of Villeroy & Boch's business ■ Challenges before implementing Contentserv ■ Requirements for the system and implementation of global PIM using Contentserv PIM/DAM ■ Effects of the implementation *For more details, please download the PDF or feel free to contact us.

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Reform of Ricoh's Global Product Information Management System

Adopting Contentserv PIM as a global product information management system! Introducing key considerations in the selection process.

Ricoh Company, Ltd. is currently engaged in the sale of products including office solutions and printing solutions on a global scale. To reconstruct a system for globally sharing product information from a legacy system, the company has been advancing the selection, adoption, and construction of a global product information management system. This document introduces why the company adopted Contentserv PIM as its global product information management system, highlights the considerations during the selection process, and shares insights gained during the construction phase. [Contents] ■ The situation of Ricoh before adopting Contentserv PIM ■ The background of adopting Contentserv PIM and the product selection process based on application architecture ■ Launching Ricoh-PIM using the Contentserv SaaS platform ■ Future development plans for Ricoh-PIM *For more details, please refer to the PDF document or feel free to contact us.

Company：Contentserv
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Panasonic Connect Co., Ltd. Creating the ideal customer experience.

Utilizing Contentserv PIM/DAM as the foundation for digital customer experience!

Panasonic Connect Co., Ltd. provides hardware, software, and solutions for each "site" in supply chain, public services, living infrastructure, and entertainment. We will introduce the role of global PIM in the marketing transformation focused on customer value that the company is challenging, the selection points for Contentserv, and the internal approval and project implementation structure. [Contents] ■ Solving customer and company challenges through centralized management with PIM ■ What is needed for global PIM is "mutual understanding" and "employment of local talent" ■ The agile and fast-building Contentserv matches the "Fail First" corporate culture ■ Personnel outside the marketing domain actively engage in team discussions *For more details, please refer to the PDF document or feel free to contact us.

Company：Contentserv
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GRANDEL takes a big step forward in its digital journey.

Just by pressing a button, create and distribute information about products and active ingredients in a pre-defined layout!

The cosmetics manufacturer GRANDEL managed over 4,000 product information items dispersed across ERP and Excel, which took time to update and share, affecting the time to market. The entire product development process was mapped out in a PIM system, allowing each department to use and adapt product information. This resulted in time and effort savings, enabling the provision of the latest information to customers in three languages. [Contents] ■ Overview of Dr. GRANDEL's business ■ Background leading to the implementation of Contentserv ■ Requirements for the system and PIM implementation ■ Effects of Contentserv implementation and future outlook *For more details, please refer to the PDF document or feel free to contact us.

Company：Contentserv
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Lacoste enhances its omnichannel brand experience.

Building a global PIM to establish a consistent and unified brand presence across all distribution channels.

The premium fashion brand Lacoste has revamped its legacy product information management system and is now managing product information for over 10,000 sales channels in 120 countries with Contentserv. Through its digital transformation efforts, Lacoste aims to expand its global omnichannel presence and has implemented Contentserv PIM/DAM. [Contents] ■Challenges before implementing Contentserv ■Requirements and implementation for the system ■Key achievements *For more details, please download the PDF or feel free to contact us.

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OPHARDT Hygiene realizes a forward-looking information source.

As part of the system landscape, we support innovative strengths with a forward-looking perspective.

At OPHARDT Hygiene, a family business in Germany, the options provided by their in-house developed PIM system were limited, and due to a lack of time and resources, they were no longer able to perform adequate upgrades. The reason for choosing Contentserv was that it offered satisfactory functionality and usability, and it was deemed that a cloud-based solution would be suitable to alleviate the burden on the internal IT department. Additionally, considering future development, high flexibility and a variety of connection options with other systems were particularly valued. 【Case Overview】 ■Challenges Before Implementation - They were unable to track versions and changes because they were collecting product information from multiple systems. - Overall, organizing product information still required a significant amount of time and effort, resulting in increased costs. *For more details, please download the PDF or feel free to contact us.

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Management System×Contentserv - List of Manufacturers, Suppliers, Companies and Products

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